Module: support Class: CAllTicketReminder File: /var/www/www-root/data/www/www/wwwall-tyresru/bitrix/modules/support/classes/general/reminder.php Function: AgentFunction Line: 609 MySQL Query Error:
SELECT
T.ID ID,
T.SITE_ID,
DATE_FORMAT(T.SUPPORT_DEADLINE_NOTIFY, '%d.%m.%Y %H:%i:%s') SUPPORT_DEADLINE_NOTIFY,
DATE_FORMAT(T.SUPPORT_DEADLINE, '%d.%m.%Y %H:%i:%s') SUPPORT_DEADLINE,
T.ID_1_USER_M_AFTER_SUP_M
FROM
b_ticket T
WHERE
T.LAST_MESSAGE_BY_SUPPORT_TEAM = 'N'
AND T.SUPPORT_DEADLINE_NOTIFY <= '2024-11-17 06:02:28'
AND T.SUPPORT_DEADLINE_NOTIFY IS NOT NULL
AND T.ID_1_USER_M_AFTER_SUP_M > 0
AND T.IS_OVERDUE = 'N'
AND T.IS_NOTIFIED = 'N'
AND T.DATE_CLOSE IS NULL
[Lost connection to MySQL server during query]